Shipping Policy
All orders placed online are are sent from Sydney, Australia. We offer Free Shipping for all orders over $250.
If you have any questions or if we can help with anything at all, please contact us on info@ricodesigns.com.au
Please allow Rico Designs up to 5 business days to process and ship your order. (Although generally orders are processed same or next day). You will receive an email letting you know that your order has been shipped.
Shipping within Australia
– Free Shipping for all orders over $250 Via Australia Express Post
– Flat Rate $10.00 for orders under $250 Via Australia Express Post
Shipping Internationally (outside of Australia)
-$25 flat rate Australia Post regular international shipping + signature on delivery. Delivery time varies between 1-3 weeks depending on country.
WORLDWIDE SHIPPING – Australia Post has made some changes to their international shipping options. Orders will now be delivered via regular post and will require a signature on delivery. This is the cheapest possible method, if you would like a tracking number please contact Richelle at info@ricodesigns.com.au to arrange payment of $4 for the extra add on. Please do not contact Rico Designs about your order unless it has been more than 14 business days since your order was lodged.
CUSTOMS/IMPORT DUTIES & TAXES
All international customers are responsible for the customs rates within their own country. For further information please contact your local customs office. Once order has been shipped and email received Rico Designs can take no further responsibility for your package.
Once dispatched you will receive shipping confirmation and tracking details. Once your order arrives in your country it will be passed onto your local post office to complete delivery. We recommend contacting your local post office directly if you experience any problems with the delivery of your order.
PAYMENT OPTIONS
– PAYPAL: Payments can be made via PAYPAL. To use PAYPAL you need to register a credit card or debt card with PAYPAL at www.paypal.com.au is a simple process which doesn’t take very long to set up and it makes future payments a breeze with thumb print sign in. No need to enter in your credit card details every time.
- Please note, all sales through the site must be made through a registered PayPal account. I no longer accept guest PayPal checkout as this offers no protection against fraud. Please confirm that you have entered the correct address because this will not be able to be changed once order has been made.