




Shipping Policy
All orders placed online are are sent from Sydney, Australia. We offer Free Shipping for all orders over $350 (Within Australia ONLY).
If you have any questions or if we can help with anything at all, please contact us at [email protected]
Please allow Rico Designs up to 5 business days to process and ship your order. (Although generally orders are processed same or next day). You will receive an email letting you know that your order has been shipped.
Free Shipping
Enjoy free regular shipping via Australia Post on all orders over $350 (within Australia only).
Domestic Shipping Options (Australia)
You now have two shipping options at checkout:
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Express Post – $15
Sent via Australia Post Express. Estimated next business day delivery from time of lodgement (may take longer for interstate orders).
⏳ Please allow additional time for your jewellery to be handmade before dispatch. -
Regular Post – $11
Sent via Australia Post Regular. Estimated 2+ business days from time of lodgement (can also vary by location).
⏳ Please allow additional time for your jewellery to be handmade before dispatch.
Important Notes:
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Delivery timeframes are estimates provided by Australia Post and begin after your order has been lodged for shipping. They do not include production time.
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Choosing Express Post means your order will be sent via the express service once it’s ready—but it does notguarantee faster production.
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For Australia Post latest updates, please visit the Australia Post website.
Thank you for your patience and understanding. As a small handmade business, I truly appreciate your support!
Shipping Internationally (outside of Australia)
-$27 flat rate Australia Post regular international shipping. This is a limited tracking service where you will receive email updates from Australia Post when your item has been lodged and when your item has entered customs in your country. Delivery time varies between 1-3 weeks depending on country.
Please do not contact Rico Designs about your order unless it has been more than 14 business days since your order was lodged.
CUSTOMS/IMPORT DUTIES & TAXES
All international customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These charges are determined by your local customs authority, and Rico Designs has no control over them. For more information, please contact your local customs office before placing your order.
Once your order has been shipped, Rico Designs cannot take responsibility for any delays, fees, or issues that may arise during transit or customs processing.
Tracking & Delivery
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details.
When your parcel arrives in your country, it will be handed over to your local postal service to complete final delivery. If you experience any issues with delivery, we recommend contacting your local post office directly using the tracking information provided.
PAYMENT OPTIONS
- CREDIT CARD
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PAYPAL
Payments can be made via PAYPAL. To use PAYPAL you need to register a credit card or debt card with PAYPAL at www.paypal.com.au It is a simple process which doesn’t take very long to set up and it makes future payments on most websites a breeze with a simple thumb print sign in (if ordering from a mobile). No need to enter in your credit card details every time you shop.
- AFTERPAY
Buy now and pay later.
See more information below.
- ZIP PAY
Shop today, interest free and pay later.
See more information below.
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AFTERPAY
Afterpay is an interest free payment plan optionYou can spend up to $1,000. The funds for the first payment will need to be available on your card at the time of purchase.* Please note: if you fail to make a payment, you will be charged a $10 late payment fee by Afterpay with a further $7 late payment fee added seven days later if the payment is still unpaid. Please see Afterpay terms and conditions here.
How does AfterPay work?



What do I need?



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ZIPPAY
zipPay is an interest free payment plan option.
You can spend up to $1,000
Please note: At the end of each month, you can choose to pay off your balance in full or make a partial payment. If the balance is paid within a month of confirming your transaction, no fees will be incurred, otherwise a $5 account service fee will be added for the month you have an outstanding balance. Please note there is a minimum repayment of $40 per month.
To ensure you never miss a payment, you can log into zipPay and set up a direct debit to automatically make your repayments, as long as you pay at least the minimum ($40) each month.Payments can be paid online by debit card, credit card or Bpay. Should you have any difficulties in making your payments, please contact zipPay directly.Please see zipPay terms and conditions here.
How does ZipPay work?



What do I need?


